Cakes and More Do I need to pay a deposit? 
A 50% non-refundable deposit on orders, orders will not be processed until payment is received in my account or paid to me personally. An EFT transfer can be made as long as there is sufficient time for the transaction to clear. Upon request banking details& a reference number will be forwarded. Please send me proof of payment via email. Most EFT payments take 12-36 hours to clear, so in circumstances where a deposit is necessary and the date of the order is imminent (i.e. within the next 1-24 hours) I suggest paying directly to me in cash. How much notice do I need to give for an order? Anywhere between 5-14 days from the time your deposit reflects, for a shaped, 3D or personalised cake.
I generally recommend for shaped cakes that, if you know what kind of cake you want, you should try and place the order as long in advance as possible in order to guarantee that I will be able to make it for you. Please note that advance notice for me means 2-3 weeks, not 3-6 months! For wedding cakes, this time frame increases, and the more notice the better, though 6-8 months is the maximum recommended time for quoting purposes.
How do I transport my cake? VERY Carefully! Your cake will be given to you in a box, and can be transported as is. Please note that when driving with your cake it must be placed flat on the floor of your car, and on warm days, it is important to make sure that the car is as cool as possible. Do not take sharp corners or brake suddenly!!! Please DO NOT keep your cake on a back seat that is slanted, or on someone’s lap unless they are willing to sit with their legs at a relatively uncomfortable 90-degree angle throughout the journey. Please note that if you place one of our cakes in direct sunlight, in the middle of summer, it will melt. I cannot take responsibility for any damage to cakes once they have left our premises. If cakes are not transported and stored correctly, they can be damaged as cakes are also subject to gravity and temperature changes. Is your cake decor edible? Yes, mostly. All of the icing is edible, as are the photos on the photo cakes as well as the fondant designs. Please note that within the sculpting process for 3D figurines or toppers, some wires or support sticks are used (particularly in fondant work) and these cannot be eaten. The wires cannot be eaten. I try where possible to use only edible decorations on my cakes,but if in doubt, PLEASE ASK BEFORE TRYING TO NIBBLE OR SWALLOW.
©CAKES and MORE • 2017